February 26th, 2022

By Matthew Watts


Enriching Your Work and Collaborative Environments with Video Conferencing Technology

Professional services

When working in the professional services industry, communication is key. Whether communicating with internal or external stakeholders, the nature of the industry demands productive and effective communications.

Communicating in a professional services context means daily interactions with clients, and with that comes the necessity for consistently effective communications, across the board. Logitech Video Collaboration engineers products that allow interactions to remain consistent, especially given that both the organisation in question, and its clients will have employees who are working remotely. 

Without secure and consistent communication practices and channels, completing business-critical work becomes an uphill battle. This is because without open dialogue, there can be no collaboration between colleagues. 

In this scenario, teams in the organisation operate in silo, and tasks become much harder to complete efficiently and effectively. This communication breakdown has consequences for investors, managers and customers. 

Under normal workplace circumstances, effective communication practices can be hard to foster. This is seemingly made harder with the rise in hybrid workplace arrangements.

The solution? Video collaboration technology. A vehicle for secure communication, video collaboration or conferencing tools help all internal stakeholders communicate and collaborate, fostering an effective collaborative environment which ultimately enriches the work produced.

The importance of effective communication 

When it comes to effective business practices, communication is undoubtedly one of the most important facets. This is because the quality of communication will have direct impacts on internal and external stakeholders.

Internally, effective communication helps the business run. By having effective and open communication channels and practices, employees essentially have a direct line to each other. 

This helps to solve issues, delegate tasks and work more collaboratively. Above all else, effective communication ensures that everyone is on the same page. With consistent communication, every employee knows their role and the tasks they must perform. 

Externally, in a hybrid context where the workforce is distributed, effective communication helps foster trust in a business’ relationships with outside stakeholders, such as suppliers and customers. Open communication channels ensure that your professional services business is accessible and consistent.

By presenting customers and suppliers with a communication chain that is inconsistent and difficult to engage with, a business gains the reputation of being difficult to work with. This label is especially harmful in the modern age where instant communication is king. 

Enrich communication with the Logitech Tap 

Effective communication is undoubtedly essential when working in the professional services sector. Without effective communication channels, a divide appears. As a result, employees, customers and therefore, the whole business, suffers. 

To ensure that no communication value is lost, video conferencing solutions are essential. With these tools, professional services businesses can ensure that communication is seamless. 

When thinking about business practices, the meeting room really is the home of internal communication. Without an optimised meeting room, it becomes exponentially harder to ensure that each employee is up to date on current project strategies and practices. 

Optimising your meeting room is made easy with the Logitech Tap. Transforming collaboration spaces to ensure that meetings are easy to join, the Tap facilitates hybrid working arrangements.

Designed to feature one-touch join and easy content sharing, Tap ensures that communication is consistent throughout a business. Able to engage in-office and the increasingly popular hybrid worker, Tap helps distill messages across the organisation. 

Acting as a bridge between workers, Tap makes communication effortless. This also means that in-office and remote workers have a platform for collaboration. All of which works to enrich the quality of work produced and the services offered. 

The visibility afforded by video conferencing technology 

Those working in the professional services industry need access to communication channels around the clock. Otherwise, important messages can’t be passed on to team leaders, deadlines are missed, and customer enquiries take too long to process. 

However, a roadblock to seamless communications can be utilising technology that is uncertified and therefore uncertain. When using such products, you may need to make a video call but the host platform has updated and your tech can’t support that update.

In the age of on-demand communication, technical delays can be damaging. With certified and therefore certain video conferencing solutions, technology can be organised efficiently and effectively. 

This kind of certainty provides employees who need to communicate and collaborate with the necessary tools, ensuring that work can always be completed to a high standard. Because, at the end of the day, without the proper tools employees simply can’t perform. 

Increased visibility with the Logitech Sync

A video conferencing solution like the Logitech Sync helps IT leaders within the professional services industry to monitor and manage every single connected device within a business’ network. 

This kind of modern device management makes it easy to support large-scale video deployments. In essence, this makes sure that the entire company, whether working in-office or remotely, is all connected to the same technology.

Sync doesn’t stop there. The browser-based interface helps simplify tasks like firmware updates and feature enablement. Sync is also able to automatically highlight issues that need attention, offering in-depth diagnostics so problems can easily be resolved.

Above all else, Sync offers IT departments unparalleled visibility, making sure that issues can be fixed before critical work or communication is impacted. This level of visibility ensures that employees always have access to the tech needed to perform. 

Elevate collaboration 

Video conferencing solutions can also help a professional services business elevate collaboration. This is because video conferencing tools provide consistent and open communication channels, which in turn, elevates collaboration.

Video conferencing technology is not only immersive, it also provides endless possibilities. In one meeting room, in-office and remote workers can work together, using the available technology to facilitate the soundboarding of ideas or to compile an important document. 

By having a space where employees can come together and speak meaningfully, elevated collaboration is a natural and positive consequence. This kind of collaboration leads to greater communication and idea sharing which then results in more enriched work output. 

Elevate your collaboration

By offering visibility, consistent channels for communication and a platform for collaboration, video conferencing solutions provide a myriad of short and long term benefits to a professional services business. 

Employing video conferencing solutions today allows communication to flourish. It also bridges the gap between in-office and remote workers. This is especially important when you consider that hybrid workplaces are only growing in popularity. 

When it comes to enriching work output and helping future-proof your organisation, video conferencing technology is the solution. To improve communication, enrich workflow and foster a truly collaborative environment, contact a Logitech sales representative today.

Matt leads the Logitech Business Development and Account Management team. With 20 years of audiovisual and video collaboration experience, he strategically positions his team to succeed. He is proud to play a part in bringing the new way of collaboration to workplaces with Logitech’s award-winning, innovative solutions.

Matthew Watts
VC Enterprise Business Manager - ANZ

We help businesses transform the way
they communicate

Our organisations have built a solid relationship over many years and found Logitech’s unified communication range of products fit for purpose and quality in design & build. Their plug and play methodology across the technology range works seamlessly with Zoom Video Conferencing - With consistent new and exciting development and innovation across the business.

Manager, Meeting Room Experience
Enterprise Technology | National Australia Bank Limited

The Australian Red Cross are an organisation focused on humanitarian values. Everything is about face-to-face relationships and that’s very difficult to do when you have 120 sites across the country. Now, with everyone able to communicate and collaborate face-to-face, it’s changing the way we work.

Head of ICT Operations
The Australian Red Cross

We tried upwards of 10 different manufacturers and devices... Once we found a solution that worked, we put it in every single room so the user experience got a lot better.

Manager, Service Delivery
Hall & Wilcox

We share a lot of learnings and knowledge with local Tasmanian organisations – they’re looking at the Universities meeting rooms and Video Conferencing solutions to guide the design process of their own spaces.

Manager, Unified Communications IT Services
University of Tasmania

Our previous video conferencing service was proving inadequate, which was deterring employees from using it. We decided to switch to Logitech. The new solutions have been a real hit with our employees, delivering excellent performance and seamless integration with our existing work collaboration applications. Being able to manage the technology in house also means we can now be proactive in our incident response, meaning less downtime for users.

Senior Product Manager for Unified Communications
Department for Work and Pensions, British Government

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