February 28th, 2022

By Matthew Watts


A Guide to the Benefits of Video Conferencing For Finance & Banking

Financial Services

The modern workplace is an environment unlike any other. Employees are situated either remotely under a hybrid arrangement or work in the office full time. Information needs to be disseminated quickly. Customers expect to be treated to round the clock and instantaneous support.

Modern offices also rely heavily on meetings. Whether a small or large meeting, these gatherings are where the decisions are made and subsequently spread throughout the organisation.

In order to facilitate the vast requirements of modern finance and banking offices in particular, technology is key. In fact, technology can make or break the way workers communicate with each other, with clients and with customers.

An office without modern communication methods is always one step behind. From an internal perspective, employees struggle to remain connected. From an external perspective, potential and existing clients choose to engage with rival companies who are more easily accessible.

As such, the importance of video conferencing becomes clear. Simultaneously maximising internal communications and providing a platform where client meetings become seamless, video conferencing is essential in a successful modern office.

By embracing Logitech’s video conferencing means that are simple to deploy and easy to use, internal and external communication becomes seamless. Additionally, by choosing technology that works right from the word go, common barriers to smooth business operations are removed.

Seamless support

Offices in the finance and banking sector operate at a fast pace. In this kind of environment, there is very little room for error. Otherwise, communication breaks down. Deadlines are missed. Productivity rates decline.

With video conferencing systems and solutions, the burden of error and its effects are reduced. This is, in part, thanks to the seamless support capabilities built into the entire Logitech product suite.

In essence, this means that any Logitech product, while being ready to use straight out of the box, is also easy to use and fix. This makes support twofold. Meaning that users not only find the video conferencing products simple to use, but also easy to fix should an issue arise.

Logitech Sync: demonstrating seamless support in real time

To highlight the seamlessness of video conferencing solutions, take the Logitech Sync for example. Sync at its core is a remote management device. It monitors meeting rooms to automatically highlight issues and offer in-depth diagnostics information and tools.

Sync also possesses management abilities. By selecting the appropriate devices and action, IT managers or applicable employees can use Sync to deploy wide-spread updates and bug fixes.

Another feature of Sync is that of insights and alerts. As a modern take on device management, Sync is able to collect data on how people use meeting rooms. This allows a business to chart meeting room behaviour in terms of duration, length and regularity.

A modern office needs modern devices and that is exactly what Sync is. Such a device means that support is not only seamless, but also occurs in real time. This kind of support affords businesses the opportunity to fix problems before they impact a meeting.

Additionally, the scalable nature of such video conferencing solutions allows IT managers to efficiently and effectively deploy solutions on a wide scale instead of needing access to every single workers’ computer.

Manage devices with ease

Every industry has been impacted by the pandemic and the need for some employees to work remotely, and the finance and banking sector is no exception. However, finding ways to facilitate such a transition from the standard business operating model has been difficult.

This is because workers from home, as well as in office workers, need access to competent technology. However, with so many workers operating off different systems, it makes the job of IT departments exponentially harder when it comes time to deploy updates.

As previously mentioned, video conferencing solutions such as the Logitech Sync make device management easy. Secure and scalable with a capacity of more than 10,000 devices, the Sync allows IT departments to efficiently and effectively stay on top of issues.

If Sync were to indicate that an upgrade is required, the IT department would only need to select the device, choose the appropriate action and let Sync carry out the task. This means that IT workers don’t need to walk around the office or make house visits in order to install updates.

This kind of device management is incredibly beneficial. IT workers can work efficiently and effectively. As video conferencing comes with support and easy to implement solutions, IT workers can have a broad focus rather than only being concerned with troubleshooting.

It also means that workers are never without the tools they need in order to function. As Sync provides automatic troubleshooting notifications and allows for seamless update deployments, employees are always operating on competent devices.

It just works

In the finance and banking industry, technology solutions need to be deployed at a large scale in order to equip everything from boardrooms and meeting rooms to desk spaces with the necessary tools to let teams talk, share files, screens and whiteboard ideas.

Logitech’s video conferencing solutions offer scale, made simple. This means that devices can be deployed, used, managed and updated both easily and at a large scale – helping you equip the office space and your workforce with all the necessary equipment.

Choosing certified products

Logitech products are both reliable and certified. By pairing with popular video conferencing platforms like Microsoft Teams, Zoom, Google Meet and many more, there are no barriers to implementing video conferencing.

In an office dependent on technology in order to stay connected and productive, the importance of implementing certified products cannot be overstated. Because, without certified products, basic tasks become exponentially harder.

For example, uncertified webcams project hard to decipher video. Uncertified headphones produce bad audio. And, in the bigger picture, critical work could be interrupted because a Zoom update or similar is released and your uncertified equipment can’t support the update.

What Logitech can offer your organisation

In the modern finance and banking workspace, communication is key. Businesses need to be able to seamlessly connect with workers, clients and customers. Otherwise, completing basic functions becomes hard and clients and customers look to competitors who can actually meet their needs seamlessly.

Deploying video conferencing solutions is a sound way to ensure that employees are given the tools needed in order to perform their tasks. It’s also a way to ensure that, even in uncertain times, staff, customers and clients can stay in contact.

Video conferencing solutions can empower your organisation towards anytime and anywhere collaboration. A factor that is quickly becoming key to a successful business, in any sector. To discover how Logitech can help your organisation, contact a Logitech VC sales representative today.

Matt leads the Logitech Business Development and Account Management team. With 20 years of audiovisual and video collaboration experience, he strategically positions his team to succeed. He is proud to play a part in bringing the new way of collaboration to workplaces with Logitech’s award-winning, innovative solutions.

Matthew Watts
VC Enterprise Business Manager - ANZ

We help businesses transform the way
they communicate

Our organisations have built a solid relationship over many years and found Logitech’s unified communication range of products fit for purpose and quality in design & build. Their plug and play methodology across the technology range works seamlessly with Zoom Video Conferencing - With consistent new and exciting development and innovation across the business.

Manager, Meeting Room Experience
Enterprise Technology | National Australia Bank Limited

The Australian Red Cross are an organisation focused on humanitarian values. Everything is about face-to-face relationships and that’s very difficult to do when you have 120 sites across the country. Now, with everyone able to communicate and collaborate face-to-face, it’s changing the way we work.

Head of ICT Operations
The Australian Red Cross

We tried upwards of 10 different manufacturers and devices... Once we found a solution that worked, we put it in every single room so the user experience got a lot better.

Manager, Service Delivery
Hall & Wilcox

We share a lot of learnings and knowledge with local Tasmanian organisations – they’re looking at the Universities meeting rooms and Video Conferencing solutions to guide the design process of their own spaces.

Manager, Unified Communications IT Services
University of Tasmania

Our previous video conferencing service was proving inadequate, which was deterring employees from using it. We decided to switch to Logitech. The new solutions have been a real hit with our employees, delivering excellent performance and seamless integration with our existing work collaboration applications. Being able to manage the technology in house also means we can now be proactive in our incident response, meaning less downtime for users.

Senior Product Manager for Unified Communications
Department for Work and Pensions, British Government

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